Every user in the Notify system requires a five digit PIN number. The PIN needs to be unique, and cannot be already used on another user account. You can set a user’s PIN number when editing the user profile in the Team Management page.
When to Enter PIN
Users only need to enter their PIN number if they call into our system from an unrecognized phone number. If they call into the system from the phone number that is on their user profile, they will not need to enter their PIN number.