TO ACCESS THE VOICEMAIL SYSTEM

To listen to voicemail and manage your voicemail options, tap the VM button (a *98 will appear in the digit field).

SETTING UP YOUR VOICEMAIL

(skip this step if you’ve already set up your voicemail on another device)

1. Tap the VM button on the phone.
2. Follow voice prompts to setup voicemail features.

EDITING VOICEMAIL SETTINGS

1. Tap the VM button on the phone.
2. At voice prompt, press 5 (change settings).
   • Press 1 to record personal greeting
   • Press 2 to record name
   • Press 3 to change password

USING A TEMPORARY GREETING (out-of-office greeting)

1. Tap the VM button on the phone.
2. At voice prompt, choose 5 (change settings).
   • Press 4 to record a temporary greeting
   • Press 5 to restore permanent greeting

ACCESSING VOICEMAIL SYSTEM REMOTELY

1. From an outside phone (not a hellospoke phone), call your DID (or dial your main number and access your extension through your auto-attendant).
2. When you hear your personal voicemail greeting, press *.
3. When prompted for you password, enter it followed by #.
4. At this point, you will have access to your personal voicemail features. This will allow you to retrieve messages and access all voicemail features.

NOTE: In addition to receiving your voicemail messages on your phone and using the procedures listed above to retrieve them, you will also receive your voicemail via an email with a recording of the voicemail attached as a .wav file. In order to delete the voicemail from the system, you must use your phone (or remote access). Deleting the email with the attached voicemail recording will not delete the voicemail from the system.