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  1. HelloSpoke Support
  2. Notify

Notify

Resident Communication

  • Resident Communication – mass calling & texting
  • Tips for Multilingual Resident Communication

Mobile App

  • How to Download and Use the HelloSpoke Notify Mobile App

Work order integrations

  • Mobile: view emergency call info & open work orders
  • Notify Integrations – Entrata, Realpage & Yardi
  • Realpage Integration – Sign-up Instructions

Full Walkthrough

  • Watch the Video – Notify
  • Notify Customer On-Boarding Guide (PDF)

Logging In and Navigation

  • Navigating With The Side Panel
  • How to Log In

Properties

  • Property Dashboard
  • Properties List

Team Management

  • Team Management Page
  • Adding Team Members
  • Editing User Profile Information

Notifications

  • Translate email text
  • Notification Rules Overview
  • Types of Notifications

Schedule

  • Custom Schedule Examples
  • Escalation Lists (custom only)
  • Editing Individual Days
  • Using the Schedule Builder (custom only)
  • Adding/Removing People on a Schedule
  • Types of Schedules

Calling Into the Notify System

  • When to Use PIN Number
  • Resolving an Escalation
  • Checking Saved Messages
  • Checking New Messages

Reports

  • Scheduling Reports
  • Individual Call Overview
  • Call Lookup

Call Forwarding

  • Setting Up Call Forwarding

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