Notify

Mobile Web App

• Add Notify as an “app” to your mobile phone

Work order integrations

• Notify & Realpage Integration
• Realpage Integration – Sign-up Instructions

Full Walkthrough

• HelloSpoke Notify Customer On-Boarding Guide

Logging In and Navigation

• Navigating With The Side Panel
• How to Log In

Properties

• Property Dashboard
• Properties List

Team Management

• Editing User Profile Information
• Adding Team Members
• Team Management Page

Notifications

• Translate email text
• Notification Rules Overview
• Types of Notifications

Schedule

• Custom Schedule Examples
• Escalation Lists (custom only)
• Editing Individual Days
• Using the Schedule Builder (custom only)
• Adding/Removing People on a Schedule
• Types of Schedules

Calling Into the Notify System

• When to Use PIN Number
• Resolving an Escalation
• Checking Saved Messages
• Checking New Messages

Reports

• Scheduling Reports
• Individual Call Overview
• Call Lookup
• Statistics

Call Forwarding

• Setting Up Call Forwarding