You can access Statistics by clicking Statistics in the left side panel.
This is a graphical overview of calls received by type.
- In the upper right corner of the graph, you can select your date range. The default is the last thirty days, but you can pick a custom date range.
- In the upper left you have some viewing options: hourly, daily, and monthly. This will change the graph view based on your selection. The data defaults to include both business hours and non-business hours, which you can change by selecting or deselecting the check boxes.
- Along the bottom, your call types are color coded. Any combination of these can be filtered out by clicking on them. Example: you can view only Emergency calls by clicking on General and Other to turn them off.
- You can hover over anything on the graph to see actual numbers.
To download the graph, click the download icon 