You can access Statistics by clicking Statistics in the left side panel.
This is a graphical overview of calls received by type.
- In the upper right corner of the graph, you can select your date range. The default is the last thirty days, but you can pick a custom date range.
- In the upper left you have some viewing options: hourly, daily, and monthly. This will change the graph view based on your selection. The data defaults to include both business hours and non-business hours, which you can change by selecting or deselecting the check boxes.
- Along the bottom, your call types are color coded. Any combination of these can be filtered out by clicking on them. Example: you can view only Emergency calls by clicking on General and Other to turn them off.
- You can hover over anything on the graph to see actual numbers.
To download the graph, click the download icon in the upper right and select PDF, JPG or PNG format.