If you have a custom schedule, you can use escalation lists to organize your lists of emergency maintenance staff. Escalation lists are handy if you always have the same group of people on call together. Example: Tom, Beth, Samuel and Henry are always on call at the same time. Escalation lists are not required but are a time saver when adding people to your schedule.
- To build an escalation list, on the custom schedule, click the Escalation List icon in the upper right corner.
- Name your escalation list.
- Click the + sign under People and add your people to this list. Add them in the order they are on call.
Click + Add another list at the top of the window to create more than one list.